FAQ
Frequently asked questions
Enter your origin and destination ports, pick a container type and cargo-ready date, and hit Get Quotes. Live rates from multiple carriers appear instantly with the full cost breakdown.
Yes. Each quote itemizes the ocean freight and every surcharge. When you book, that price is locked into your booking and never changes, even if the underlying rate later does.
No — anyone can search and compare rates. You only need a free account to book a shipment and track it.
Today we issue an invoice and you pay by bank transfer using the invoice number as the reference. Online card payment is coming soon.
Yes. On any booking you can request inland trucking, customs clearance, or cargo insurance. Our team prices it and you accept the quote with one click.
Every booking has a tracking timeline. As your shipment hits each milestone — gate in, loaded, departed, arrived — you get an email and the timeline updates.
Still have a question? Contact our team